Customer Journey|Marketing Automation

Birthday Emails 2.0

It’s my birthday! No, it’s not.But, it was my birthday yesterday. And while I did a showcase on triggered emails in 2018 that included a birthday gem from Chubbies, it seemed only fitting to give birthday emails love with a dedicated post. Here’s an “Erica’s Birthday Celebration” round-up featuring the best birthday emails I received

Email Marketing Best Practice

Email campaign ideas you can use in May

Borrow inspiration and fill your calendar! Do you need email campaign ideas for May? Borrow inspiration (or at least have a laugh or two) from some of these concepts, in today’s Monthly Campaign Inspo Installment! Email Campaign Ideas for May May 1 – Holy Emails, Batman No, literally, May 1st is Batman Day. I mean,

Welcome and Onboarding

Welcome email 101: make a great first impression

Pre-pandemic, I had the opportunity to speak on a Digital Marketing panel for our local Chamber of Commerce Annual Business Summit. I shared a 1-hour slot with two other digital marketing professionals, so we each had less than 15 minutes to present content that we felt would help the attendees succeed in their digital marketing

Email Marketing Best Practice

April email marketing campaign ideas

Looking for April email marketing campaign ideas? This month is full of unique opportunities to connect with customers and tap into their springtime mindset. This is the first in a monthly series where I’ll share a few ideas for campaigns in the month ahead – borrow inspiration from me and fill your calendar with meaningful

Acquisition

Growing Your Email List (series conclusion)

Over the past several weeks, I’ve been breaking down the process of growing your email list. Part one is all about stating your email program value, and aligning it to the needs and desires of your ideal customer. Part two was about removing any potential barriers to your customer signing up for your email program.

Email Marketing Best Practice

Holiday Marketing Don’ts to Avoid

I haven’t been shy here on this blog with my feelings about holiday marketing emails: I love them when done well, when the campaign connects the customer and the business in a unique and meaningful way. But every once in a while, a holiday marketing email campaign hits my inbox that crosses the line. I